Regional Assistant Manager at iSON Xperiences Tanzania Limited June 23, 2025

The Global L&D Department’s (iSON Academy) learning activities are carried out across several centers in the designated region with assistance from the Regional Assistant Manager-Learning & Development. The position oversees leadership, functional, and behavioral learning programs, administers assessments, monitors results, and supports follow-up learning reinforcement. It reports to the Global L&D Lead and Regional HR Director. The implementation of the quarterly learning calendar, team leader and function-specific cohort program facilitation, program logistics, participant engagement, learning data reporting, and the creation of site-based L&D Champions are among the main areas of attention. In order to operationalize L&D across locations in accordance with corporate goals and to foster a strong learning culture, the job is essential.

DUTIES AND RESPONSIBILITIES

1. Prepare reports and dashboards on participation, assessment scores, and feedback.
2. Conduct post-program reinforcement, including refreshers, action planning, and learnermanager check-ins.
3. Support execution of the quarterly learning calendar in collaboration with the Regional L&D Manager.
4. Facilitate leadership and functional programs, including First-Time Manager and behavioural skills training.
5. Coordinate nominations, scheduling, and communication with learners across sites.
6. Administer assessments and collect feedback to measure learning effectiveness.
7. Maintain accurate training records and LMS updates in alignment with governance requirements.
8. Engage with HR, Ops, and site heads to align learning plans with local needs.
9. Support the identification and development of site-based L&D Champions.
10. Promote learning programs via internal mailers, session reminders, and success story highlights

KNOWLWDGE AND SKILLS

✓ Education: Bachelor’s degree in Human Resources, Education, Business, or related field.

✓ L&D Facilitation: Proven ability to deliver leadership, behavioural, and functional training to junior and mid-level audiences.

Program Coordination: Strong planning, scheduling, and multi-site coordination experience.

✓ Assessment & Feedback: Capable of administering learning assessments and capturing actionable learner feedback.

✓ Learning Technology: Working knowledge of LMS platforms, Microsoft Office, and virtual facilitation tools.

✓ Stakeholder Support: Experience partnering with HR and Ops to meet location-specific training needs.

✓ Communication: Strong presentation, written, and interpersonal skills.

✓ Reporting & Documentation: Skilled in maintaining training records, participation logs, and basic dashboards.

✓ Learning Mind set: Demonstrates initiative in improving delivery and building internal capability.

✓ Team Collaboration: Works effectively with site HR, L&D Champions, and facilitators. Organized, proactive, and detail-oriented WORK CONDITIONS

How to Apply:

We encourage you to join our team if you’re a driven professional who is passionate about transforming information into impact. Please send your resume and cover letter outlining your relevant experience and why you’re a good fit for this position.

Kindly send your application to hr.tz@isonxperiences.com. with the subject line: “Application – Regional Assistant Manager L&D

Application deadline; 30^th June 2025.